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Thank you for joining us! Here are some key points for you information:

• Be patient with approval: New accounts are validated manually and can take up to 72 business hours.
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• For agencies in Mexico: It is essential that you send us your Tax Status Certificate (less than 3 months old) to krystalagencies@krystal-hotels.com The document must be from the agency, not the agent, unless you are independent.
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