DISCOVER THE BEST
DESTINATIONS IN MEXICO
Plan your next trip and stay at Krystal Hotels & Resorts.
Krystal Hotels & Resorts is characterized by its presence in privileged locations across Mexico: from turquoise-water beaches to cities full of history and culture.
Our three brands: Krystal Grand®, Krystal® Hotels & Resorts, and Krystal Urban® were created so that families, couples, friends, or business travelers can enjoy every one of their stays.
There will always be a perfect Krystal for you; discover it on your next trip.
Choose your next experience
Our brands
Beyond all-inclusive a full experience
Live unforgettable moments with a concept that goes beyond the All Inclusive: from a welcome cocktail to specialty restaurants and premium beverages.
Enjoy our beach hotels in Cancun, Los Cabos, Nuevo Vallarta, and Puerto Vallarta or relax in our exclusive Suites south of Mexico City and in the residences located in the charming Pueblo Mágico in San Miguel de Allende.
Fun for everyone at the best price
Discover experiences designed for every member of the family: fun for the little ones, relaxation for adults, and spaces where everyone can enjoy without overspending.
From the beaches of Cancún, Ixtapa, Acapulco, and Puerto Vallarta to the energy of Mexico City, Ciudad Juárez, and Monterrey, there will always be a Krystal® destination for traveling with family, a partner, or friends.
WORK-LIFE BALANCE
At Krystal Urban®, work and rest find their balance. Our modern and comfortable rooms, along with spacious areas for meetings and events, make the workday easier. Restaurants, bars, and areas designed for relaxation invite you to enjoy a well-deserved break after a day of work.
We are located in strategic destinations such as Guadalajara, Monterrey, Mexico City, and Cancun.
DISCOVER A SUPERIOR EXPERIENCE AT ALTITUDE® & THE HACIENDA®
Altitude® and The Hacienda® are exclusive categories within Krystal Grand® Hotels
that offer a superior experience to guests seeking privacy, preferential service and an
environment created for pleasure and relaxation.
Staying here means enjoying the ultimate comfort. Altitude® is available in Cancún,
Los Cabos, and Nuevo Vallarta, while The Hacienda® is located in Puerto Vallarta.
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Exclusive promotions
The best offers
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WINTER IS BETTER WHEN YOU TRAVEL!
Your next vacation at an irresistible price. Stay with us and lock in your winter getaway.
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Get up to 55% off plus an additional 10% with the promo code WINTER10
Plus, kids stay free at selected hotels.
Book from December 3, 2025 to January 31, 2026 and travel from December 3, 2025 to March 31, 2026.Book in advance and save more!
Take advantage of our early booking sale and secure your next getaway with the best rates and benefits.
Use the promotional code EBB15 to receive up to 15% additional discount when booking from december 26, 205 to January 31, 2026 and traveling from April 1 to December 19, 2026.
Book now and enjoy:
✅ Special limited-time prices
✅ Greater availability in higher categories
✅ Flexible cancellation
✅ Up to 9 months interest-freeYour perfect vacation is waiting for you!
Book in advance and save more!
Take advantage of our early booking sale and secure your next getaway with the best rates and benefits.
see more
Use the promotional code EBB15 to receive up to 15% additional discount when booking from december 26, 205 to January 31, 2026 and traveling from April 1 to December 19, 2026.
Book now and enjoy:
✅ Special limited-time prices
✅ Greater availability in higher categories
✅ Flexible cancellation
✅ Up to 9 months interest-freeYour perfect vacation is waiting for you!
YOUR PACKAGE IS READY, TRAVEL WITH FLIGHT + HOTEL!
Book your trip with a Flight + Hotel package and get an additional 15% discount using the promotional code PACKAGE15
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• Best rate guaranteed
• Fast and easy booking
• Complete flexibility to choose dates, times and destinations
• Final price from the start, without surprises!SAVE TIME AND MONEY WITH A FLIGHT + HOTEL PACKAGE
What sets us apart
More benefits at your fingertips
Our destinations
An unforgettable experience
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Puerto Vallarta
Nuevo Vallarta
Los Cabos
Acapulco
Mexico City
Guadalajara
San Miguel de Allende
Ciudad Juárez
Romance
Your big day, our great honor
At Krystal Hotels & Resorts, we know that
your wedding deserves to be unforgettable
Our team specializing in romance accompanies you every step of the way, designing the perfect celebration for you to say “I do” in Mexico's most romantic destinations. From planning to the last detail, our organizers take care of everything so that you can simply enjoy the magic of your special day.
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Business events and groups
At Krystal® Hotels & Resorts, we turn your events, meetings, and celebrations into memorable experiences.
We offer you our 17 properties in the best destinations in Mexico, each equipped with large-capacity rooms, first-class food and beverage service, and the technology necessary to ensure the success of your event.
Krystal Hotels & Resorts Loyalty Program
Stay with us, receive the best service, and earn Krystals every time you visit. All your trips, whether they’re for business or pleasure, will be even more special once you join the Krystal program.
With your classic, gold, or platinum card, you will have access to some of the following benefits:
● Booking service via an exclusive telephone line
● Promotions and exclusive rates
● VIP welcome gifts
● Access to executive floors
● Room upgrades and much more
Book with monthly installments interest-free
Consult participant card companies
