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The atmosphere at the Krystal Altitude Cancún is home to fun and relaxing spaces for all ages. Our guests enjoy access to four exclusive swimming pools and first-rate facilities that have it all. Younger children can experience one-of-a-kind moments at Kamp Krystal, where they are able to engage in various fun-filled activities under full supervision and with total safety. Relax with a treatment of your choice at our Beach House Spa, as you indulge in a delicious cocktail prepared with in-house ingredients. Leave stress behind and devote yourself solely to enjoying the finer things in life here with us. Excellence and pleasure meet at our resort.

We are dedicated to catering new experiences, more flavors, and greater entertainment for your travels. Our passion is in helping you create unforgettable memories regardless of the occasion — whether you are on a family retreat, romantic getaway, trip with friends, or attending a large convention.

A REFRESHING WELCOME Krystal Altitude Cancún Hotel -


Let us surround you with our hospitality from the moment of your arrival. At the Krystal Altitude Cancún, every guest is greeted with a welcome cocktail. You are also sure to delight in the refreshing beverages available at our variety of bars and restaurants offering pool and beach service.

NEW FLAVORS Krystal Altitude Cancún Hotel -


Revel in our food festivals and discover that the culinary experience at the Krystal Altitude Cancún is always uniquely different. Indulge in our gourmet and themed specialty restaurants.

SNACKS AROUND THE CLOCK Krystal Altitude Cancún Hotel -


Exceeding your expectations of the all-inclusive experience

Indulge in a variety of unlimited snacks, in addition to the hot and cold concoctions of our baristas at Take a Bite® ($), throughout the day.

SWIMMING POOLS Krystal Altitude Cancún Hotel -


Our four swimming pools will amaze you. Delight in a refreshing drink and dip into one of our adults-only swimming pools, while little ones enjoy access to a pool just for them. Admire the breathtaking view of the sea from our infinity pool — exclusively open to our Altitude Club guests and adults.

KAMP KRYSTAL* Krystal Altitude Cancún Hotel -


The fun never ends at Kamp Krystal, which hosts fully supervised activities for children ages 3 to 10. Their grand adventure will be filled with crafts, games, snacks, and fun times. Relax and rest assured that they are in the best hands.

Hours of Operation: 9:00 a.m. - 5:00 p.m.

ADVENTURE FRIENDS Krystal Altitude Cancún Hotel -


Guests who are 10 years or older can enjoy a variety of entertainment options and activities at Adventure Friends, including:

• Pool table
• Air hockey
• Foosball
• Video games
• Sports and video game tournaments

*Children ages 10 to 12 must be accompanied by an adult

Beach House Spa Krystal Altitude Cancún Hotel -

Beach House Spa

If you want to pamper yourself in our Beach House Spa, a wide choice awaits you:

• Five treatment rooms for massages, facials and other services.
• Beauty salon equipped with manicure, pedicure and haircut stations, as well as hairdressing for weddings and special occasions.
• Steam chamber

FITNESS CENTER Krystal Altitude Cancún Hotel -


Stick to your routine in our fully-equipped fitness center, which offers all of the following:

• Free weights
• Bench presses
• Treadmills
• Elliptical machines
• Upper and lower body weight machines
• Smith weight machine

*Check for availability

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Other services

Access for disabled people Access for disabled people
Elevator Elevator
Cafeteria Cafeteria
Luggage storage Luggage storage
Cots Cots
Scanner Scanner
Photocopier Photocopier
Gym Gym
Tourist Information / Ticket sale Tourist Information / Ticket sale
Garden Garden
Massages Massages
Playground Playground
Beauty salon Beauty salon
Meeting rooms Meeting rooms
Medical service Medical service
Room service Room service
Fire prevention system Fire prevention system
Spa Spa
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Every time you stay with us, you win with Krystal Rewards and it is valid at any Krystal Hotel or Resort, Krystal Grand, Krystal Urban or Krystal Beach. Whether relaxing on the beach or on a business trip, at Krystal Hotels & Resorts, your experiences are our priority.

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