Let Us Pamper You

This is the place to pamper yourself in the spa, let us help you make arrangements for a rental car or a tour of Cancun, or provide recommendations on places to dine, shop, sightsee, and more. All you need to do is ask.

While you are relaxing here in Cancun, we provide an extensive variety of services and amenities to ensure your stay is everything you want it to be. This includes the ability to order 24 hour room service if you prefer a meal in the comfort of your room or suite; the convenience of towels and chairs at our Beach Club, laundry service, and WiFi throughout the hotel. Additionally, we have a travel agency to assist with last-minute arrangements, plus babysitting services (at an additional cost) and a physician on call (at an additional fee) should you require medical assistance.

If you choose to book our all-inclusive rate plan, then life at the Krystal Cancun becomes even easier! Our all-inclusive rates feature the following services and amenities:

• Buffet breakfast
• Lunch a la carte (buffet seasonal)
• Dinner during restaurant operational hours
• Dinner at the Mexican specialty restaurant, El Mortero, with house wine by the glass.
• Drinks during bar operational hours. Domestic and international brands of the Krystal All Inclusive Program
• Bottles of water in the room (restocked daily)
• Snacks from 12 to 5 pm by the pool area
• Water sports available at the hotel’s marina by presenting the All Inclusive bracelet
• Free use of the gym (Massages 20% off)
• Room service 24 hours (light snacks from 11 pm to 6 am)
• Dine out “Discover Cancun” Program: Guest may enjoy dinner at any of the preferred restaurants participating in the Krystal Dine Out Program
• Recreational activities during the day
• All tips and taxes included

Surcharge in fine cuts, shrimps and lobster US$18 per person + 10% tax + 15% service
*Christmas and New Year’s Eve Gala dinner is not included. A surcharge is optional.